The CW-300 is YAMAX's institutional grade activity monitor with a diehard sensor mechanism and a metal belt clip. Like other DIGI-WALKER™ pedometers, the CW-300 model counts steps, has a clock and provides time in motion which is not to be confused with the NL-1000 accelerometer's MVPA timer. The CW-300 is a pedometer; the NL-1000 is an accelerometer. Accelerometers contain mechanisms that can actually measure acceleration and then use sophisticated algorithms to calculate the number of minutes spent in moderate-to-vigorous physical activity. Suspended lever arm pedometers (the ones that go click-click) like the CW-300 cannot measure acceleration, and therefore group all movement time--light, moderate and vigorous--together. An important reason for choosing the CW-300 is its institutional grade and metal clip.

CW-300 DIGI-WALKER™ Pedometer Features:

• Steps, time in motion and time of day (clock)
• Four button operation--MODE, SET & RESET/INCREASE and DECREASE
• 2 line display
• Black case
• Metal "U" clip for attachment to waistband or belt
• Pedometer dimensions: 2 1/4 x 1 3/4 x 7/8 inches (5.7 x 4.4 x 2.2 cm)
• Pedometer weight: 1.3 ounce (36.85 grams)
• Battery operation; uses a CR2032 battery included
• Battery life: approximately 2-3 years
• Counts steps up to 999,999

Orders for 1 to 24 activity monitors include 1 product manual per activity monitor. Orders for more than 25 activity monitors are considered bulk orders. Bulk orders include 1 product manual, but product manuals are available online at any time.

Please email NEW-LIFESTYLES for an electronic copy.

CW-1: My DIGI-WALKER™ pedometer's display is blank. What might be the problem and can it be fixed?
The most likely cause is a dead battery. Replace the battery. The DIGI-WALKER™ pedometer uses an LR-44 type photo/electronic battery. For instructions on how to change the battery in your DIGI-WALKER™ pedometer, please email NEW-LIFESTYLES for an electronic copy.
CW-2: How do I replace the battery in my DIGI-WALKER™ pedometer?
For instructions on how to change the battery in your CW-300 DIGI-WALKER™ Pedometer, please email NEW-LIFESTYLES for an electronic copy.
CW-3: The display (LCD) on my DIGI-WALKER™ pedometer is garbled or stuck on one number. How can I fix it?
There are a few things to try in this situation:
1. Perform a self-test. Hold down all the buttons simultaneously for five seconds. When the display goes blank, remove your fingers from the buttons. Your display should show "88888" and then "0". If not, continue to Step 2.
2. Remove the battery. (Note: Removing the battery will clear all your programmed settings. You will need to reenter them.) Reinsert the battery. Your display should read "0". If this doesn’t work, you probably broke your LCD (liquid crystal diode). We suggest purchasing a new pedometer.

CW-4: The display (LCD) on my CW-300 DIGI-WALKER™ pedometer is black or shows irregular segments. Can it be fixed? (Note the pedometer pictured is the SW-651 DIGI-WALKER™ pedometer, but the CW-300 DIGI-WALKER™ pedometer's broken LCD will appear the same with either a black smudge, blank display or irregular segments.)

If your pedometer’s screen resembles the one to the left, your LCD (liquid crystal diode) is broken, and you’ll need to purchase a new pedometer. (Note: Broken LCDs may also present as a blank display or a display with irregular segments.)

CW-5: Help! I got my pedometer/accelerometer wet--went swimming with it on, sent it through the washing machine, or dropped it in the toilet! What can I do?
Although none of our pedometers or accelerometers are waterproof or water-resistant sometimes one can survive an accidental drowning or trip through the washing machine. First, remove the case cover or battery cover. Remove and properly dispose of the battery. Leave the cover off and let your step counter’s innards dry completely. Don’t use a hairdryer as excessive heat may damage the electronics. After the inside is dry install a new battery. If the display shows numbers, you were lucky this time! If not, you’ll need to purchase a new step counter, as water damage is not covered by the warranty.

CW-6: I broke my DIGI-WALKER™ pedometer's case. Can it be fixed?
If you broke the case cover, a new case cover can be ordered at here.

CW-7: I received my NEW-LIFESTYLES' step counter within the last 30 days, and I don't think it is counting accurately.
(Note: If you have a DIGI-WALKER™ pedometer and it is severely under counting and only seems to count when you shake it very hard, proceed to Troubleshooting Point SW-12.)

First and foremost, realize that NEW-LIFESTYLES sells only research validated measurement devices. If you would like to learn more about step counter validations, please email NEW-LIFESTYLES, and we will send you a list of validation studies.

Second, it is important to understand how step counters work. Step counters—whether pedometers or accelerometers—respond to vertical acceleration—up and down motion. When worn at the waist, that’s vertical acceleration of the body’s movement. They, however, can pick up "false steps" when you hit a bump while riding in a car, they can pick up "false steps" when you remove them from your dresser and place them on your waistband, and they can pick up "false steps" when you use the restroom. That’s the nature of the beast! There is no gnome inside counting your steps. They will also miss some of your lighter steps. Those may be steps taken at speeds less than 2 miles per hour (about 54 meters per minute) or they may be steps taken in soft sand or they may be steps taken while scuffing your feet. A certain sensitivity threshold must be reached for the step counter to register a step. Again, there is no step counting gnome inside the device!

If after reviewing the two previous paragraphs, you still think there is a problem with your step counter’s accuracy, then the issue may have to do with placement or it may have to do with how you are testing your step counter’s accuracy.

Teresa’s Three Rules of Placement
1. Your step counter must be held in a vertical (upright) plane. This is especially true of step counters with suspended lever arm mechanisms or what I call pedometers—the devices that go "click-click" when you wear them. Some step counters with strain gauge mechanisms (silent counters) like the NEW-LIFESTYLES accelerometers are more forgiving in terms of vertical positioning. They can get tilted in a diagonal plane—pushed out of vertical by a protruding tummy—and can still count accurately. To learn more about this feature please email NEW-LIFESTYLES and request our HOW TO CHOOSE THE BEST STEP COUNTER brochure.
2. Your step counter must be level—not tilted side-to-side. Therefore, putting it on the slant of a pocket will render it incapable of counting steps accurately.
3. Your step counter must be held firmly—one with your body. Therefore, if you wear it on a flimsy waistband, there is a good chance that it will not count your steps accurately.

Testing Your Step Counter’s Accuracy
The 20 Step Test (within 5% considered acceptable)

Take this simple test to find out whether you’ve found a good placement on your body for your pedometer:
1. Wearing your pedometer as explained previously, press RESET.
2. Walk 20 steps.
3. Without taking the pedometer off, open the door and check the number of steps it registered.
4. If it doesn’t read 19 to 21 steps, move the pedometer to a different spot on your waistband and repeat until you find the most accurate position.

CW-8: My DIGI-WALKER™ step counter is severely under counting steps, and it only seems to count when I shake it very hard. Is there anyway to fix it?
Severe under counting is usually the result of the coiled spring getting caught on the suspended lever arm. Remove your pedometer’s case cover—find the slot at the bottom of your closed unit; insert a coin in the slot and give it a twist. The cover will "pop" off. Locate the coiled spring—it’s just to the left of the battery. If the spring has a wave in it, the left side of the spring is caught on the lever arm. Use your finger or a tweezers to gently and carefully coax the spring free of the lever arm. Once the coiled spring is straightened out, your DIGI-WALKER™ pedometer should function normally.

CW-9: How do I calibrate my DIGI-WALKER™ pedometer?
(If your DIGI-WALKER™ pedometer is severely under counting and only counts when you shake it very hard, go to Troubleshooting Point CW-8.) Before calibrating your DIGI-WALKER™ pedometer thoroughly review Troubleshooting Point CW-7. If after reviewing CW-7, you still think that your DIGI-WALKER™ pedometer is not counting steps accurately, perform the 20 steps test a couple of times. If your DIGI-WALKER™ pedometer fails the tests then it probably needs to be recalibrated. Please email NEW-LIFESTYLES for calibration instructions.